Category Archives: Trust

Leadership and Beauty

A recent New York Times article, “How Beauty is Making Scientists Rethink Evolution,” caught my eye and ear. Ferris Jabr’s lucid prose verges at the end of the article to poetry and is framed throughout with exquisite images of bird feathers by Kenji Aoki. The content of the article is about evolutionary biology and scientific […]

The Point of Feedback is Understanding

It seems obvious doesn’t it — the reason we take the time to have tough conversations with one another is to create better understanding. With that new understanding in place the other person can then choose to grow into better ways of moving in the world. He or she may choose, for example, to become […]

On Redemption

As a helper to people navigating their lives at work, I want to bring the very best of myself to every exchange. Yet there are times when the best of myself would never be enough. The solutions to the deep challenges that people face follow no special formula; for example, the linked, uphill struggles to […]

How to Talk to Each Other About Each Other

Over the years, working with both individuals and teams, the challenge recreates itself again and again: we fail to talk to each other about each other. We’d rather handle whatever difficulties we face in our relationships at work in almost any other way. “Separate the problem from the people,” says the guru, yet I’m here […]