Category Archives: Trust

On Redemption

As a helper to people navigating their lives at work, I want to bring the very best of myself to every exchange. Yet there are times when the best of myself would never be enough. The solutions to the deep challenges that people face follow no special formula; for example, the linked, uphill struggles to […]

How to Talk to Each Other About Each Other

Over the years, working with both individuals and teams, the challenge recreates itself again and again: we fail to talk to each other about each other. We’d rather handle whatever difficulties we face in our relationships at work in almost any other way. “Separate the problem from the people,” says the guru, yet I’m here […]

On Abuse of Human Freedom

I asked that divination tool, The I Ching (The Book of Changes) what to do in the wake of last week’s shocking election results. It told me first to keep still (Hexagram 52. Kên | Keeping Still, Mountain) for awhile, with movement in the second line, suggesting there is an unstoppable trajectory to the situation, […]

The Sheer Grandeur of Our Mistakes

In case you haven’t been following the Wells Fargo scandal, I am reprinting the transcription of Senator Elizabeth Warren questioning John Stumpf, CEO and Chairman of the Board of Wells Fargo during recent Senate hearings. Over a period of five years, 5,300 employees were fired for opening accounts for customers without their knowledge, resulting in […]