Category Archives: Organizational Culture

Not Deep Enough

It often seems plain that the problems of organizations are really just the problems of us unwilling to go deep enough. Deep enough into seeing things from others’ perspectives (whether customers or staff or peers) and deep enough into our own “stuff,” as well — the stuff that gets in the way of effective leadership. […]

How to Have a Strategy for Change

Think of “strategy” as having a perspective, an agenda if you will, about how things could be better. When I’m helping a manager think about what those things are for a department in a more or less traditional hierarchy, I like to employ a kind of systems map that illuminates different aspects of the work […]

Leadership Feedback, Leadership Wounds

In one way or another, leaders are always receiving feedback. Sometimes it is from the voiced reactions of people at a meeting they are guiding. Sometimes it is more formal, for example from a staff survey or 360 degree appraisal process. As a consultant and coach, I’ve noticed a fairly common pattern in the process […]

The Work With No Name

The work with no name is from one angle just the humble work of humanizing our workplaces, our working civilization. It cannot have a name lest it go the way of all programs, destined to be judged by whether or not it makes money for some corporation. (This came up for me last week via […]