On Workplace Depersonalization

I have been thinking a lot lately about workplace depersonalization. Let me give you a couple of examples. True stories. I go for a doctor’s appointment and am sitting in the waiting area while others check in. One of the receptionists says to an older, incoming patient: “Oh, hello! It’s so nice to see you! […]


Awkward Leadership

Among the many emotions associated with leading others, one is hardly mentioned: awkwardness. And yet, time and again, the places where things can change are in the awkward moments, made up of social discomfort, imprecise words and tensions that we hope sometimes too desperately are on their way to being overcome. We can think of […]


The Context

Out of nature comes a sense of ultimate context. Writer Gary Ferguson asks: “…who wouldn’t feel a twitch of bewilderment to think that 99.99999 percent of our body is comprised of the empty space that exists between the electrons, neutrons, and protons — each one of those an element of the atoms that give us […]


Meta-Time

It’s often the thing needed most but, given how busy we are, it’s the last thing we give time to: evaluating how our time and energies are being used. Are we working on the right stuff? In the right way? Do we have the right people in the room? What is our real status? Our […]