It is said that there are a number of kinds of trust in business settings. There’s trust in another’s competence, for example, and trust in another’s fundamental reliability, integrity or consistency. In business settings seeing how these different kinds of trust interact is vital. But none of these forms is more important or complicated than… Continue reading Achievement and Trust Are Not the Same
Category: Trust
Letter to the Chief Culture Officer
An emerging trend seems to be hiring someone to operate as a company’s “Chief Culture Officer.” You can find out a bit more about the concept of a CCO here, here, and here. As I thought about this new role, I imagined a member of a company, part of some division, writing to a new… Continue reading Letter to the Chief Culture Officer
A Perfect System of Misunderstanding
In a familiar communications training exercise people draw a picture of their lives on a clear plastic sheet, a “view foil” or “transparency” — the stuff used in the past with overhead projectors. The idea is for each person to use colored pens to fill up his or her sheet with a variety of images… Continue reading A Perfect System of Misunderstanding
On “Identity Theft”
In a vivid dream I was lost in a foreign city. I didn’t speak the language and, although I had my phone with me, I didn’t know who to call. There seemed to be some sort of civil war going on and for a few minutes I was trapped in a building with gunfire only… Continue reading On “Identity Theft”