Category: Changing the World

Story of a Conflict

Here is a chart of behav­iors, all hav­ing to do with how con­flicts are addressed. From left to right the first four approach­es are large­ly dys­func­tion­al. Third-Par­­ty Tac­tics often rep­re­sent an orga­ni­za­tion’s response to unre­solved, unman­aged con­flict and can be suc­cess­ful if the par­ties tru­ly agree with the out­come deci­sions. Final­ly, Human Con­tact rep­re­sents what… Con­tin­ue read­ing Sto­ry of a Conflict

The Shadow of Psychological Safety

It is prob­a­bly inevitable that when a con­cept achieves broad accep­tance that there will be debate over what it is and what it is not. Sur­vey­ing LinkedIn and oth­er social media sources, it’s appar­ent that the con­cept of psy­cho­log­i­cal safe­ty devel­oped by Har­vard Busi­ness School’s Amy Edmond­son has both achieved this lev­el of accep­tance and… Con­tin­ue read­ing The Shad­ow of Psy­cho­log­i­cal Safety

The Connection Between Thinking and Behavior

It isn’t always so clear how our think­ing dri­ves our behav­ior.  Some time ago I found myself work­ing with a lead­er­ship client who I’ll give the fic­ti­tious name, Michael. I asked him dur­ing one of our con­ver­sa­tions: “Michael, how do you feel about work­ing with your col­league, Jeff?” “Oh, Jef­f’s okay,” he said to me,… Con­tin­ue read­ing The Con­nec­tion Between Think­ing and Behavior

Breaking Society

Jared Kush­n­er, Trump’s son-in-law, recent­ly wrote a book called, “Break­ing His­to­ry.” It’s received poor reviews. How­ev­er, I do like the idea behind the title and have stolen it to name this post, “Break­ing Soci­ety” because that is the actu­al con­text for his book, a soci­ety in dan­ger through polar­iza­tion and mis­trust. Although that might seem… Con­tin­ue read­ing Break­ing Society