Here is a chart of behaviors, all having to do with how conflicts are addressed. From left to right the first four approaches are largely dysfunctional. Third-Party Tactics often represent an organization’s response to unresolved, unmanaged conflict and can be successful if the parties truly agree with the outcome decisions. Finally, Human Contact represents what… Continue reading Story of a Conflict
Category: Choices
Comments on a Divided Country
There are two critically important behaviors that cause conflict on any scale — personal, group, or societal: Displaying these two fundamentally defensive behaviors, especially in ways that are insulting and degrading to others, without a doubt will generate conflict. Keep pushing and you’ll eventually begin to foment violence. This seems to be because these two… Continue reading Comments on a Divided Country
On Building More Durable Relationships
Some of my coaching and consulting work is in university settings. Not long ago I heard a professor at a faculty meeting voice concern about his students. He’s someone who genuinely cares about his students as maturing human beings who face pressurized academic and social environments. “You don’t want to demoralize them,” he said to… Continue reading On Building More Durable Relationships
Courageous Leadership Survey
As professional coaches and facilitators, my colleague Moreen Branham and I are interested in hearing about the specific leadership challenges you are experiencing in these turbulent times. Ultimately, we would like to use this information to construct learning events that are optimally useful to people just like you. We know people are often overbooked these days and… Continue reading Courageous Leadership Survey