Story of a Conflict

Here is a chart of behav­iors, all hav­ing to do with how con­flicts are addressed. From left to right the first four approach­es are large­ly dys­func­tion­al. Third-Par­­ty Tac­tics often rep­re­sent an orga­ni­za­tion’s response to unre­solved, unman­aged con­flict and can be suc­cess­ful if the par­ties tru­ly agree with the out­come deci­sions. Final­ly, Human Con­tact rep­re­sents what… Con­tin­ue read­ing Sto­ry of a Conflict

Comments on a Divided Country

There are two crit­i­cal­ly impor­tant behav­iors that cause con­flict on any scale — per­son­al, group, or soci­etal: Dis­play­ing these two fun­da­men­tal­ly defen­sive behav­iors, espe­cial­ly in ways that are insult­ing and degrad­ing to oth­ers, with­out a doubt will gen­er­ate con­flict. Keep push­ing and you’ll even­tu­al­ly begin to foment vio­lence. This seems to be because these two… Con­tin­ue read­ing Com­ments on a Divid­ed Country

On Building More Durable Relationships

Some of my coach­ing and con­sult­ing work is in uni­ver­si­ty set­tings. Not long ago I heard a pro­fes­sor at a fac­ul­ty meet­ing voice con­cern about his stu­dents. He’s some­one who gen­uine­ly cares about his stu­dents as matur­ing human beings who face pres­sur­ized aca­d­e­m­ic and social envi­ron­ments. “You don’t want to demor­al­ize them,” he said to… Con­tin­ue read­ing On Build­ing More Durable Relationships

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Courageous Leadership Survey

As pro­fes­sion­al coach­es and facil­i­ta­tors, my col­league Moreen Bran­ham and I are inter­est­ed in hear­ing about the spe­cif­ic lead­er­ship chal­lenges you are expe­ri­enc­ing in these tur­bu­lent times.  Ulti­mate­ly, we would like to use this infor­ma­tion to con­struct learn­ing events that are opti­mal­ly use­ful to peo­ple just like you.  We know peo­ple are often over­booked these days and… Con­tin­ue read­ing Coura­geous Lead­er­ship Survey

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Categorized as Choices