Achievement and Trust Are Not the Same

It is said that there are a num­ber of kinds of trust in busi­ness set­tings. There’s trust in anoth­er’s com­pe­tence, for exam­ple, and trust in anoth­er’s fun­da­men­tal reli­a­bil­i­ty, integri­ty or con­sis­ten­cy. In busi­ness set­tings see­ing how these dif­fer­ent kinds of trust inter­act is vital. But none of these forms is more impor­tant or com­pli­cat­ed than… Con­tin­ue read­ing Achieve­ment and Trust Are Not the Same

Little Behavior, Big Impact

I’m always amazed at how we make mean­ing out of oth­ers’ behav­iors — even, and maybe espe­cial­ly, the lit­tle stuff. I worked with a man­ag­er once who had a bad habit of not com­plet­ing email threads. You know, that last con­firm­ing “Thanks, I’ll see you then,” or “Okay, I’ve got the doc­u­ment. I’ll take a look… Con­tin­ue read­ing Lit­tle Behav­ior, Big Impact