History of the Heart

Recent­ly, Louise Alt­man encour­aged me to write about the notion that “we know what we were by what is show­ing up today,” a throw-away line I left in a com­ment to one of her beau­ti­ful posts on The Inten­tion­al Work­place blog. Her inspir­ing arti­cle, about liv­ing with per­ma­nent uncer­tain­ty, evokes the dilem­mas we col­lec­tive­ly and… Con­tin­ue read­ing His­to­ry of the Heart

The Problem is Owning the Problem

A friend and col­league once artic­u­lat­ed to me her three biggest con­sid­er­a­tions in decid­ing whether or not some­one should be ter­mi­nat­ed. • First, did the per­son receive ade­quate feed­back? • Sec­ond, did the per­son tru­ly own the feed­back and take respon­si­bil­i­ty for the prob­lem? • Third, did behav­ior change actu­al­ly occur?  In effect, my friend said,… Con­tin­ue read­ing The Prob­lem is Own­ing the Problem

Leading Change in a VUCA World

I’ve been think­ing a lot late­ly about the nature of what it takes to cre­ate and respond to mean­ing­ful change these days. Yes­ter­day, I brain­stormed the fol­low­ing after read­ing an arti­cle by John Kot­ter, one of the most respect­ed cul­ture change experts. How would you mod­i­fy what I’ve writ­ten? What would you add? In a VUCA… Con­tin­ue read­ing Lead­ing Change in a VUCA World

Why I Don’t Speak Corporate-Speak

There is pres­sure in my con­sult­ing pro­fes­sion to present the work we do as a ser­vice to orga­ni­za­tions.  This is tricky. Who pays the bills after all?  Just yes­ter­day some­one asked me how I could write the way I do, with lan­guage that is “real” but dis­tinct­ly not cor­po­rate, busi­­ness-ori­en­t­ed prose, and still find work as… Con­tin­ue read­ing Why I Don’t Speak Corporate-Speak

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