On Personal Agency

There might not be many top­ics relat­ed to lead­er­ship more impor­tant than per­son­al agency.

I think of per­son­al agency as espe­cial­ly, but not exclu­sive­ly tied to the more dif­fi­cult exis­ten­tial deci­sions we learn to make, par­tic­u­lar­ly the ones that stand out­side our usu­al deci­sion-mak­ing pat­terns, choic­es that cause us to step back, exam­ine and inten­tion­al­ly chal­lenge our habit­u­al ways of doing things, that demand con­scious and some­times exten­sive delib­er­a­tion. Per­son­al agency is about free­dom, yes, but it’s not about some shal­low, indi­vid­u­al­is­tic and self-inter­est­ed lib­er­ty that does­n’t give a hoot about what any­body else thinks. Such choic­es are deep­er down, involve what is most mean­ing­ful to us, includ­ing the kind and qual­i­ty of rela­tion­ships we want in our lives, how we com­mu­ni­cate, how we ful­fill our needs, and how we see and per­ceive our own val­ue and val­ues. I think of per­son­al agency as that which enables us to both shape and fol­low a path our lives are “meant” to take.

But how can there be some­thing we both “shape” and “fol­low” at the same time? How do we man­age this appar­ent oxymoron?

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A client wor­ries a lot about fail­ure, wor­ries simul­ta­ne­ous­ly about being too assertive and not assertive enough. “How should I be?” “What if I don’t fit?” “What if I learn I don’t belong or even deserve my role?”

In this real world case I found myself sug­gest­ing the client cul­ti­vate a dif­fer­ent mind­set, one in which even if there is “fail­ure” in world­ly terms, includ­ing extremes such as get­ting fired or resign­ing under pres­sure, the expe­ri­ence — while undoubt­ed­ly painful — would most like­ly be tem­po­rary. A per­son can pick them­selves up and at some point they will live and work again. They will find a new job and pos­si­bly even a new pur­pose. They will have prob­a­bly learned some­thing very impor­tant from their expe­ri­ences. They will go on to make impor­tant choic­es: a dif­fer­ent employ­er, a dif­fer­ent kind of work per­haps, or maybe they will do some­thing entire­ly dif­fer­ent with their life than push 60+ hours a week. Peo­ple rein­vent them­selves. They will choose and in choos­ing do exact­ly what they are meant to do. It’s all hard work no mat­ter what hap­pens and, in this sense, I tell the client, you can­not fail. 

To adopt this anti-fail­ure mind­set, the client would have to free them­self from sur­face judg­ments and learn to make choic­es direct­ly in the face of risk and inse­cu­ri­ty. They can’t have it all and also be com­plete­ly pro­tect­ed from things break­ing. There is no per­fect­ly cer­tain, safe way for­ward. There is no guar­an­teed suc­cess — and this recog­ni­tion is a kind of nec­es­sary reck­on­ing that requires the inner work of sur­ren­der and accep­tance in the midst of inse­cu­ri­ty. Indeed there is a pit, but falling into it isn’t a crime; it’s a set­back.

Per­son­al agency is what we dis­cov­er at the pere­nial fork in the road, at the many forks we face along the way. If we get stuck at the fork for what­ev­er rea­son, it’s our cho­sen lack of agency that we are hold­ing onto dear­ly –aka our “rea­sons,” our desire to pla­cate exis­ten­tial anx­i­ety or shame, to set­tle, to stay in the rut of old con­di­tion­ing that has reared its ugly head, includ­ing anx­i­ety about what it also might mean to man­age suc­cess. Stuck­ness — as the oppo­site of per­son­al agency — is choos­ing to sit down at the fork and wait.

It is giv­ing away inner pow­er we could own for our­selves. Some­times the wait is worth it — and we learn some­thing from it but all too often it is not. What’s clear is that in tak­ing the risk to choose, we learn to become, to inten­tion­al­ly shape our lives, an expe­ri­ence, para­dox­i­cal­ly, that often feels as if we’re sim­ply doing what is the mean­ing­ful and right and the hard thing, maybe even a coura­geous thing. It can feel as if we’ve final­ly held up the lantern giv­en to us and are fol­low­ing its light into a dark­ness that sur­rounds us com­plete­ly, one step at a time.

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By Dan Oestreich

I am a consultant, coach, facilitator and trainer supporting the growth and development of leaders and teams. For further information about my work and services, please access my Oestreich Associates website.

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