Category: Trust

On Redemption

As a helper to peo­ple nav­i­gat­ing their lives at work, I want to bring the very best of myself to every exchange. Yet there are times when the best of myself would nev­er be enough.  The solu­tions to the deep chal­lenges that peo­ple face fol­low no spe­cial for­mu­la; for exam­ple, the linked, uphill strug­gles to… Con­tin­ue read­ing On Redemp­tion

How to Talk to Each Other About Each Other

Over the years, work­ing with both indi­vid­u­als and teams, the chal­lenge recre­ates itself again and again: we fail to talk to each oth­er about each oth­er. We’d rather han­dle what­ev­er dif­fi­cul­ties we face in our rela­tion­ships at work in almost any oth­er way. “Sep­a­rate the prob­lem from the peo­ple,” says the guru, yet I’m here… Con­tin­ue read­ing How to Talk to Each Oth­er About Each Other

On Abuse of Human Freedom

I asked that div­ina­tion tool, The I Ching (The Book of Changes) what to do in the wake of last week’s shock­ing elec­tion results. It told me first to keep still (Hexa­gram 52. Kên | Keep­ing Still, Moun­tain) for awhile, with move­ment in the sec­ond line, sug­gest­ing there is an unstop­pable tra­jec­to­ry to the sit­u­a­tion,… Con­tin­ue read­ing On Abuse of Human Freedom

The Sheer Grandeur of Our Mistakes

In case you haven’t been fol­low­ing the Wells Far­go scan­dal, I am reprint­ing the tran­scrip­tion of Sen­a­tor Eliz­a­beth War­ren ques­tion­ing John Stumpf, CEO and Chair­man of the Board of Wells Far­go dur­ing recent Sen­ate hear­ings. Over a peri­od of five years, 5,300 employ­ees were fired for open­ing accounts for cus­tomers with­out their knowl­edge, result­ing in… Con­tin­ue read­ing The Sheer Grandeur of Our Mistakes