Leadership and Shame

Shame is that ter­ri­ble emo­tion that iso­lates us in a par­tic­u­lar­ly nasty way. To expe­ri­ence shame is to be con­demned and, in part at least, it is we who are doing the con­demn­ing. In the end the expe­ri­ence just leaves us to hurt. Brené Brown, the writer, speak­er and researcher cur­rent­ly most asso­ci­at­ed with the top­ic of shame, calls it:

the intense­ly painful feel­ing or expe­ri­ence of believ­ing that we are flawed and there­fore unwor­thy of love and belonging.

She also makes the point that shame is not eas­i­ly dis­cussed and that it is often a source of fear. I’d say, in deep agree­ment with her work, that even fear can be a more acces­si­ble, less trau­mat­ic emo­tion than shame. We very quick­ly ratio­nal­ize, cov­er over and dis­guise the shame by trans­mut­ing it into the fear of some­thing else. We may say we have “a fear of fail­ure,” for exam­ple, but what that actu­al­ly means is that we feel ashamed when we fail and so we fear that experience.

Exact­ly how much of a per­son­’s life is con­trolled by shame varies, of course. Some pur­port­ed lead­ers seem to live with­out it — to their detri­ment. But for many oth­ers, shame is a hid­den killer some­thing like high blood pres­sure. It’s there, and it’s insid­i­ous. It takes its toll from the inside out while we pre­tend to be cop­ing. The social faux-pas in a con­ver­sa­tion, the mis­sent email, the imper­fect pre­sen­ta­tion, the bad joke, the weak response to an aggres­sive col­league, the lit­tle hypocrisy you caught me in; what­ev­er the inad­e­qua­cy, it goes into the dark­ness of what we don’t want to feel. In return, out comes the reac­tiv­i­ty, frus­tra­tion, “unin­tend­ed” put-downs of oth­ers, or a shut-down of our­selves we real­ly can’t even see. It’s our Shad­ow exact­ly — what we are ashamed of; what we can’t accept and have to quick­ly explain away.

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There’s a sto­ry about Robert Bly, the poet also known as a leader of the men’s move­ment. One day years ago at a large gath­er­ing, one of the par­tic­i­pants decid­ed to take Robert on. The man spon­ta­neous­ly stood before the group and crit­i­cized Robert for a vari­ety of fail­ings and incon­sis­ten­cies. When the man was done, Robert paused and then com­ment­ed, “I don’t think I’ll let you shame me today.” 

That’s a line that is wor­thy of remem­ber­ing as a leader, one you can use with your­self. When you hear the awful inte­ri­or voic­es and the feel­ing of sink­ing into the ground over­whelms you, recall Robert’s words and say back to those voic­es: “I don’t think I’ll let you shame me today.” For most of us, most of the time, that would be a very con­struc­tive thing. It would help lessen the chances of the more nar­cis­sis­tic, arro­gant, threat­en­ing, sham­ing or self-sab­o­tag­ing replies you or I might give out­ward­ly to the world and the peo­ple around us — caus­ing even more shame. Instead, by hon­or­ing an inner leader who is able to sus­tain the chal­lenge and tol­er­ate the pain until it nat­u­ral­ly recedes, we find our­selves will­ing to lis­ten more inten­tion­al­ly, con­scious­ly. Maybe then we will see in the moment that an apol­o­gy for our own behav­ior is in order and we can give it freely. Per­haps there will just be a prob­lem to solve. Maybe we will see that it is time to clar­i­fy and main­tain a dif­fi­cult stand where we are tru­ly alone. Maybe it will be a moment of life-chang­ing, aware­ness-cen­tered rebellion. 

The point is, shame and the fear of shame do not do well in the dri­ver’s seat. They tend to run the car into a pri­vate ditch or into very pub­lic oncom­ing traf­fic. When it hap­pens, bet­ter to gen­tly steer the car to the side of the road, take out the map, read­just the seat­belt, and after a few moments to recu­per­ate (and maybe call a friend) learn to dri­ve on. 

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By Dan Oestreich

I am a consultant, coach, facilitator and trainer supporting the growth and development of leaders and teams. For further information about my work and services, please access my Oestreich Associates website.

15 comments

  1. When it comes to shame, we need to accept our shad­ows, the dark and the light, and the grace of them.

    There is noth­ing that we deserve that is to be ashamed of because every­thing is acceptable.

    and we must for­give our­selves for any­thing that we have ever done to shame our­selves or any­one else.

    and at the end of the day shame teach­es us grace on a pro­found level.

  2. Hi Dan,

    So very impor­tant to write about shame — the very dark emo­tion that even many of the most open to their feel­ings, ignore. There is so much to be said about shame, but lit­tle is. Unex­plored, we hide shame in our deep­er recesses. 

    I agree with you — fear’s more acces­si­ble — and accept­able, at some lev­el. We can talk about our fears more eas­i­ly than the place that we believe sep­a­rates us from those we love and the things we want. 

    Brene Brown struck a deep chord — we can’t leave it there. She’s cor­rect in describ­ing the deep pain that often accom­pa­nies shame. The I’m not-enough­ness that so often keeps shame embed­ded and hidden.

    There’s the per­son­al — and the social — that class, race, gen­der and so many oth­er cul­tur­al issues con­tribute to the stig­ma of shame. 

    Yet, I do believe, as with all emo­tions, that shame can have its pur­pose — per­haps as in your link to those “pur­port­ed lead­ers” who absent shame com­mit fool­ish and even heinous acts towards others. 

    Shame’s a com­plex emo­tion and I am thank­ful that you shed some light and gave it some air­time. Well done, as always.

    Best,
    Louise

  3. Dear Lol­ly~

    I agree with the con­nec­tion you make to grace. Hav­ing fall­en into the pit, we may find that angel.
    As always, thank you for shar­ing your wis­dom and being part of the unfolding.

    All the best
    Dan

  4. Dear Louise~

    Of course as I wrote this post I felt I was bare­ly scratch­ing the surface! 

    Like you, I am con­vinced that it is shame’s invis­i­bil­i­ty and undis­cuss­abil­i­ty that gives it so much pow­er. I believe that at it’s worst we come as indi­vid­u­als and as groups to expect to be shamed. We’re look­ing for it and we find it, and we give it in return with­out acknowl­edg­ing how our hurts are being passed along . This entire region of our emo­tions and behav­iors seems to be blan­ket­ed with fog — maybe it is the fog. Clear­ly, it is time to begin blow­ing the mist away, acknowl­edg­ing our expe­ri­ences for what they are, and for who we are. 

    I also agree, Louise, that shame has it’s role. It’s not an all or noth­ing propo­si­tion. And in this way it may be one of the places we are most emo­tion­al­ly unin­tel­li­gent. That’s okay as long as we know we don’t know. The not know­ing guides us to explore and to share our dis­cov­er­ies. Like every­one, I’ve had my share of sham­ing and self-sham­ing — wound­ing — expe­ri­ences, and in the end, as Lol­ly men­tioned, some part of grace also arose in the process. 

    This is def­i­nite­ly the domain of mutu­al learn­ing, and I am so glad you are here as a learn­ing part­ner. May I invite you to think about writ­ing your own post on shame? It would be a treat to tap your wis­dom, too. Per­haps this is some­thing we might even, in some way, do together.

    All the best
    Dan

  5. Dan,

    This is a beau­ti­ful post. We are all so very ten­der. I will take with me the wise words you share today.

    Ter­ri

  6. Ter­ri~

    So well said: “We are all so very ten­der.” Indeed, indeed! 

    Thank you so much for stop­ping by–

    All the best
    Dan

  7. Hi Dan,
    You so beau­ti­ful­ly write about shame here.
    There does seem to be two types: the shame that is linked to remorse, which can be con­struc­tive if we use it to access remorse when we have done some­thing tru­ly hurt­ful; and the tox­ic shame we feel in the cor­ners of our being — the under­ly­ing belief that we are “fatal­ly flawed” or “not good enough”.
    I love the Robert Bly sto­ry. I am a huge fan of hav­ing an inner leader and I would add that for some­one who has been let­ting shame lead their inner world for a long time, a stronger retort is more effec­tive: “No. There is no need for shame.”

  8. Dear Kate~

    I love the way you’ve clar­i­fied the mes­sage — and that’s it exact­ly. If we can put a hand up to stop enough of it, we can learn and then decide for our­selves how to best move for­ward. Thanks, Kate!

    All the best
    ~Dan

  9. Dear Blair~

    You are right, of course, there are many poten­tial respons­es, some more crisp than oth­ers, depend­ing on the per­son. I con­tin­ue to like Bly’s, as his was the very first one I’d heard of, that is until a ther­a­pist sug­gest­ed to me there might be a whole dia­logue with shame. We had fun with that one, let me tell you, and in the end I learned some­thing about hav­ing an inter­nal ring of fire.

    It’s always a plea­sure to get your take on this stuff, Blair, and as usu­al you’ve added an essen­tial piece to the dis­cus­sion. Thank you!

    Many best wishes
    ~Dan

  10. Found this post through Saman­tha Hal­l’s sim­i­lar post. Thanks for shar­ing this. Illuminating!

    We always hear that the most pow­er­ful neg­a­tive emo­tions are Fear and Anx­i­ety: after read­ing your post, I’m con­vinced that shame is prob­a­bly a com­bi­na­tion of those two, and per­haps dou­bly potent!

    Thanks Dan!

  11. Hi Vince!

    Thanks for stop­ping by. “Dou­bly potent” is exact­ly the sense I get, too — a nice choice of words. I’m glad you enjoyed the post, Vince, and hope you will return again!

    All the best
    Dan

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