Leadership Feedback, Leadership Wounds

In one way or anoth­er, lead­ers are always receiv­ing feed­back. Some­times it is from the voiced reac­tions of peo­ple at a meet­ing they are guid­ing. Some­times it is more for­mal, for exam­ple from a staff sur­vey or 360 degree appraisal process. As a con­sul­tant and coach, I’ve noticed a fair­ly com­mon pat­tern in the process… Con­tin­ue read­ing Lead­er­ship Feed­back, Lead­er­ship Wounds

Soul-Making

Soul can be a dif­fi­cult word when it is asso­ci­at­ed with a work­place. Work and busi­ness are the domain of mea­sure­ment and man­age­ment, of pro­duc­tiv­i­ty, log­ic, struc­ture, sys­tems, strate­gies and align­ments. Often these are things that have lit­tle obvi­ous con­nec­tion to the deep­er sto­ries of the peo­ple with­in the sys­tems. Those hid­den sto­ries may con­tain… Con­tin­ue read­ing Soul-Mak­ing

A Visit to the Dentist

I went to a peri­odon­tist to have a tooth removed.  It was clear I was enter­ing a busi­ness. There were mul­ti­ple indi­ca­tions, most­ly com­mu­ni­cat­ed via legal forms deny­ing me recourse if the doc­tor screwed up, and sev­er­al oth­er forms focused on the mon­ey I’d owe if insur­ance did­n’t pay. The place was cool and effi­cient.… Con­tin­ue read­ing A Vis­it to the Dentist

Repair of the Soul

For a num­ber of years I co-facil­i­­tat­ed a lead­er­ship work­shop in Jack­son Hole, Wyoming. One day wan­der­ing through that small town, one of my facil­i­ta­tor col­leagues found some t‑shirts for the three of us. On the front they were embla­zoned with the words, “Soul Repair” and “Reju­ve­na­tion of Spir­it” writ­ten in large let­ters above and… Con­tin­ue read­ing Repair of the Soul