Category Archives: Shadow

A Visit to the Dentist

I went to a peri­odon­tist to have a tooth removed.  It was clear I was enter­ing a busi­ness. There were mul­ti­ple indi­ca­tions, most­ly com­mu­ni­cat­ed via legal forms deny­ing me recourse if the doc­tor screwed up, and sev­er­al oth­er forms focused on the mon­ey I’d owe if insur­ance did­n’t pay. The place was cool and efficient. […]

Repair of the Soul

For a num­ber of years I co-facil­i­­tat­ed a lead­er­ship work­shop in Jack­son Hole, Wyoming. One day wan­der­ing through that small town, one of my facil­i­ta­tor col­leagues found some t‑shirts for the three of us. On the front they were embla­zoned with the words, “Soul Repair” and “Reju­ve­na­tion of Spir­it” writ­ten in large let­ters above and […]

Leadership and Shame

Shame is that ter­ri­ble emo­tion that iso­lates us in a par­tic­u­lar­ly nasty way. To expe­ri­ence shame is to be con­demned and, in part at least, it is we who are doing the con­demn­ing. In the end the expe­ri­ence just leaves us to hurt. Brené Brown, the writer, speak­er and researcher cur­rent­ly most asso­ci­at­ed with the […]

Little Behavior, Big Impact

I’m always amazed at how we make mean­ing out of oth­ers’ behav­iors — even, and maybe espe­cial­ly, the lit­tle stuff. I worked with a man­ag­er once who had a bad habit of not com­plet­ing email threads. You know, that last con­firm­ing “Thanks, I’ll see you then,” or “Okay, I’ve got the doc­u­ment. I’ll take a look […]