The Mean Turn

There are times when I might unknow­ing­ly fright­en or intim­i­date anoth­er per­son. And there are times when anoth­er per­son might also unknow­ing­ly fright­en or intim­i­date me. This aware­ness caus­es me to think about human discon­nec­tions, how they arise and how we must address them, for all too often, unad­dressed, they move us back­wards towards becom­ing strangers to one anoth­er. If the first stage of a rela­tion­ship is to be far from one oth­er and then get to know each oth­er and become clos­er, lat­er stages may show us falling away until we are estranged.

At-the-Garden

Often we don’t know what is behind these move­ments from far to near and near to far, but I sus­pect there are tiny sig­nals in our every­day com­mu­ni­ca­tions which we are always in the process of inter­pret­ing — and, some­times, maybe all too often, mis­in­ter­pret­ing. We can become so intol­er­ant of not know­ing what’s going on with one anoth­er that we are apt to make up all kinds of sto­ries, espe­cial­ly when those slip­pery things called motive or inten­tion or agen­da are involved. I think I know you but do I? Per­haps this is one of the rea­sons in work­places, where pow­er dif­fer­en­tials and orga­ni­za­tion­al silos ampli­fy our need to under­stand the sig­nals, a para­noid tilt can so eas­i­ly set in.

The won­der­ing, the pro­jec­tion, the process of assump­tion and belief and bias that we bring to such sit­u­a­tions leads us in two direc­tions. One is toward the com­fort of cer­tain­ty, even if it is a neg­a­tive cer­tain­ty. The oth­er is a desire to tran­scend the fear, to change or rebuild things even as lit­tle sparks of fear keep fly­ing. We bat­tle with­in our­selves about which is the bet­ter course.

Azalea,-Fern,-Stream

When I’ve been in the hon­ored place of facil­i­tat­ing as two peo­ple try to tell one anoth­er the truth in order to over­come an estrange­ment of some kind, it is always about these lit­tle sparks. “When you chal­lenged me about whether I made the right deci­sion…” “When you hur­ried from the restau­rant so that we did­n’t walk back to the office togeth­er…” and so on. And then the expla­na­tions, human and some­times even endear­ing: “When I chal­lenged you, it was a bad way of say­ing I was feel­ing inse­cure …” “I hur­ried back because I felt embar­rassed about what I’d said ear­li­er.…” The mis­un­der­stand­ings, elu­ci­dat­ed, return the sense of safe­ty by active­ly explain­ing the sparks. The expla­na­tions help remind us we are still decent peo­ple and have a vul­ner­a­ble, human side in common.

Hav­ing got­ten one’s truth into the open, a par­tic­i­pant might then sug­gest, “Oh, I see, so that’s what’s been going on!” even if it’s just through the vis­i­ble relax­ation of his face or the word­less look of relief in her eyes.

Per­haps the larg­er canyons of dif­fer­ence, between polit­i­cal par­ti­sans, mem­bers of dif­fer­ent racial groups, dif­fer­ent reli­gions — per­haps some­thing struc­tural­ly sim­i­lar is going on but we have lit­tle actu­al expe­ri­ence and no actu­al knowl­edge. We may not be ready to solve even the small­est dif­fer­ences between us, and so we need prac­tice — we need it very badly. 

We can­not know exact­ly where anoth­er’s expe­ri­ence of fear might be and how it feels. When I feel it myself, it seems to be the flick­er of a moment when I no longer exist — there’s just ter­ri­fy­ing void. The brief and instan­ta­neous blot­ting out of self — the shock — and my quick desire to cov­er it up is often fol­lowed by recrim­i­na­tions, humil­i­a­tion, the desire to find and expose the neg­a­tive motives and incom­pe­tence of oth­ers. How quick­ly I grab for the blan­ket of the injured! It is what might be called the mean turn, giv­en that mean­ness by all accounts is an out­come of intra-per­son­al fear. We are afraid of the noth­ing­ness and the ter­ri­fy­ing things that might emerge.

Koi-(Detail)

It’s plain then why peo­ple often don’t want to address their con­flicts. And, yet, this is also most often a mixed feel­ing. We are pulled to find and meet each oth­er, even as an estrange­ment con­tin­ues. Ulti­mate­ly, this pull is why there is hope. The ground beneath us may be our only com­mon­al­i­ty, yet we do want to get over it, to meet again, to expe­ri­ence anoth­er kind of human redemp­tion instead of run­ning away.

This is why per­son­al­ly, when I’ve suf­fered the mean turn, by my own or some­one else’s hand, I like to go back to the gar­den to fig­ure out what yet I can do, find­ing the place where I can come back to myself, where the beau­ty of the flow­ers remains unscathed and a qui­et stream still flows gen­tly from its source.

The-Stream


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By Dan Oestreich

I am a consultant, coach, facilitator and trainer supporting the growth and development of leaders and teams. For further information about my work and services, please access my Oestreich Associates website.

2 comments

  1. Thanks, dan, for this great reminder about inten­tions, motives and agen­das — All of which I car­ry around in a big bag and often for­get to share with my friends and work colleagues. 

    I just have to share the great poem by William Stafford 

    A Rit­u­al to Read to Each Other

    If you don’t know the kind of per­son I am
    and I don’t know the kind of per­son you are
    a pat­tern that oth­ers made may pre­vail in the
    world
    and fol­low­ing the wrong god home we may miss
    our star.

    For there is many a small betray­al in the mind,
    a shrug that lets the frag­ile sequence break
    send­ing with shouts the hor­ri­ble errors of
    childhood
    storm­ing out to play through the bro­ken dike.

    And as ele­phants parade hold­ing each
    ele­phan­t’s tail,
    but if one wan­ders the cir­cus won’t find the
    park,
    I call it cru­el and maybe the root of all cruelty
    to know what occurs but not rec­og­nize the fact.

    And so I appeal to a voice, to something
    shadowy,
    a remote impor­tant region in all who talk:
    though we could fool each oth­er, we should
    consider—
    lest the parade of our mutu­al life get lost in the
    dark.

    For it is impor­tant that awake peo­ple be awake,
    or a break­ing line may dis­cour­age them back to
    sleep;
    the sig­nals we give — yes or no, or maybe â€”
    should be clear: the dark­ness around us is deep.

  2. Thank you, Jay. It is my favorite poem of all time. The first verse, in par­tic­u­lar, is part of my per­son­al credo.

    Deep appre­ci­a­tion to you for all your sup­port over the years for my work and my being!

    Dan

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