Category: Listening

Dark Energy

The unex­pect­ed gripe ses­sion. The group com­plaint sud­den­ly at your door. The meet­ing that weird­ly goes wrong, with peo­ple becom­ing neg­a­tive, angry, mis­trust­ing, accusato­ry.  And then there’s the pan­icky fol­low-up and the recrim­i­na­tions and search for the guilty. Who was to blame for this? How did we get here? What do we do now? All like­ly… Con­tin­ue read­ing Dark Ener­gy

Leadership and Shame

Shame is that ter­ri­ble emo­tion that iso­lates us in a par­tic­u­lar­ly nasty way. To expe­ri­ence shame is to be con­demned and, in part at least, it is we who are doing the con­demn­ing. In the end the expe­ri­ence just leaves us to hurt. Brené Brown, the writer, speak­er and researcher cur­rent­ly most asso­ci­at­ed with the… Con­tin­ue read­ing Lead­er­ship and Shame

Lessons in Snow

Late­ly, I’ve begun to think about the cul­ture of orga­ni­za­tions a lit­tle dif­fer­ent­ly than I used to. I once believed a medi­um or large size orga­ni­za­tion striv­ing to induce a major shift in the way things are done would have to do a great deal of ana­lyt­i­cal work, then set up and admin­is­ter rather large,… Con­tin­ue read­ing Lessons in Snow